IT Spring Cleaning 2017

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You spring clean at your house and some of us even spring clean the office, but we rarely take a look at our server rooms, technology, and other IT sources and spring clean there.  So we put together some common areas that you should consider a little “spring cleaning” in to help improve your connectivity!
  • Go through your network and clear out any old or useless data and files.  A common call we get is that there is no more room on the shared network.  Come up with a protocol for what should be on employee local drive and what should be shared to help control space issues.
  • Wiring: do you have an office or conference room that has exposed wiring from a sloppy install?  Having us out to take a look and re-run the wires could help not only organize but give a more finished look to your conference room!
  • Cables: making sure that cables are organized in your server room can both give a nice clean look AND bring down billable time for server maintenance.
  • New Spyware: having new spyware added to your computers could clean up a lot of viruses on your network and prevent future attacks.
  • Back up your files and empty the trash: backing up your computer files will really protect you down the line.  As far as your trash goes… don’t look, just empty.  Otherwise you will get stuck in there.

Need help with any of this?  Contact us today and we will be happy to come out for a consultation.

Remote Employee Tips

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sourceone system solutions in voorhees nj
Do you have remote employees?  Well congrats, you are part of the new and evolving world of business!  There are many benefits to having remote employees.  For one, two-thirds of managers say that employees on their team (that work remotely) are more productive.  Remote employees have less interruptions, water cooler time, and lower chance of office political problems. 
 

Here are some tips to ensure that your remote employees can keep up the productivity:

  • Have all hardware set up and tested by SourceONE before it goes to your employee  If the computer is not set up before it goes to your remote employee, it could take several days of remote logging in to fix the problem. 
  • Ensure that networks and shared drives are accessible. They will need to be connected to all company information to stay productive throughout their daily work.
  • Connect all of their devices using the cloud or app based software. Especially in the case of a mobile sales staff, we can help you implement CRMs and other internet/cloud based software so they can be connected and you can track their work.
  • Make sure to have antivirus software connected. Just because they are not in the office, does not mean that your information is secure.  If their computer is connected to your network and more, hackers can still access your private information.
  • Ensure that they have good internet access. If you are helping to pay for their home internet, make sure they are getting high speed.
  • Have SourceONE set up and connect Microsoft Office 365 or other software. Microsoft Office 365 is a great way of connecting your office even when your employees are remote.

7 Tips to Increase Website Security

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Have you ever taken the time to consider whether the website you are on is secure?  WhiteHat Security performed a study and found that 86% of websites online have at least one MAJOR security flaw.  In web terms that may as well be 100%!  
 
So we came up with 7 tips (though I am sure there are more) for you to put into practice for better website security:
  1. Purchase a secure SSL certificate and have it uploaded to your hosting server. (This is more important for eCommerce)
  2. Have your updates run (at a minimum) monthly.  
  3. Make sure users have secure passwords.
  4. Have back ups done weekly so you can quickly fix a problem.
  5. Prevent directory browsing.  This is done on your server.
  6. Use secure login URLs.
  7. Prevent multiple password attempts.

Some of this may sound easier said than done. However, after the issues that the US Dept of Justice, Snapchat, Wendy’s and other companies experienced in 2016; I would say it is safe to look into a stronger online security presence in 2017. 

 

How can we help?

  • Hosted Services – use us to both secure and host your website.  
  • We can run your website updates to ensure they are up to date.
  • We can back up your website files based on your schedule.
  • and we can do so much more to help protect you and your customers!

Contact us today for more information or to learn more about a data protection plan that we can put together for you to ensure a more secure 2017.

Tips for Implementing Video Into Your Marketing

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YouTube has really begun to evolve and take over as the second most used search engine online.  With the ever growing phenomenon of Netflix and chill and binge watching of shows, people are starting to prefer to watch their information over reading it.
 
So how then, how should you implement video into your email marketing?

Here are some tips to remember:

  • Pick someone in your company that will be the face of your videos.  The wrong person speaking can have a negative effect.
  • When coming up with content for the videos, put yourself in your customers shoes and think about the most obvious things first.
  • Many people view videos without sound, make sure that your video has subtitles.
  • If you post the video, make sure it is view-able from the social media feed.  People will not click the link to watch the video.
Obviously this is not the most exhaustive list, but should give you some information to start your brainstorming sessions with.  Check out some of these great videos and publications below for some more stats and information!

To Read an Article From Forbes, Click Here!

IT and Network Planning for 2017

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You plan and set goals for sales, company direction, employee acquisition, and more but so many companies do not plan for the Network and IT needs.
 
Why plan for all of those aspects and leave what can be the most important step out?  If you have customer growth but do not have the server room, then you will be stuck with an emergency server installation.  If you have sales growth but your security is not up to speed, then you are at risk for network attacks.
 
SourceONE is here to help.  Contact us today to schedule some time to sit with one of our professionals.  We want to hear your goals for 2017 and suggest a plan for your growth. We will give you ideas to help ensure new employees, new customers, and more are connected and secure across your entire system. 

Creating password protocol

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password protocol
Password Protocol is a term we use for having a plan in place to ensure that your system is not hacked.  Passwords are one of the main ways that systems become compromised.  Hackers have many ways to obtain someones password but there are ways to protect your system.

Here are some tips for creating a password protocol:

  • Have employees change the password monthly.
  • Passwords should be both alpha and numeric.
  • Passwords should contain special characters.
  • Put a limit to password attempts.
  • Tell employees to never give out passwords.
  • Use secure connections for passwords.

If you have questions about this or setting up other network security, make sure to contact us today!  We would be happy to sit down with you to discuss more.

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Protocall

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It is with extreme pleasure that I recommend Source One for all of your outsourced IT needs. The Protocall Group has worked with Source One for over 15 years.

During the course of our business relationship, The Protocall Group has experienced many changes in our technology needs. Source One has always provided a proactive partnership. We count on their extremely competent staff to provide 24 hour support and they have never failed us.

Source One is a true business partner and I consider their company a welcome extension of our business. Their employees feel like a part of our organization. They understand our needs and provide support and education in all areas of technology.

We look forward to many years of continued collaboration.

Nancy Tvarok

 

 

Kulzer & DiPadova, P.A.

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“Thank you for the IT work that you did for our firm during my tenure as Office Administrator. I appreciated not just your expertise in the field but your ability to quickly respond to my calls for help. Businesses today cannot survive without technology. I always had total confidence that you and Source One could keep us up and running and on top of the latest software that could keep the firm up to date in our field. I have often recommended Source One to other administrators and will continue to do so in the future.”

Kathaleen Eker

Office Administrator

Kulzer & DiPadova, P.A.

Regional Nephrology Associates

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“We are writing to you to express our thanks.  From the work you are doing to your response time, you have seamlessly incorporated yourself into our business.  Response time is very important to us and it is refreshing to work with a company that has a similar mindset.

Thank you for all of the work that you do for us.  You consistently meet all of our IT needs and take care of any issues that may arise.  I would also like to thank you for your professional demeanor whenever we are in contact.

All in all we high recommend Source One to other companies for IT consulting.  You are a breath of fresh air and your transparancy helps us to trust you.  We look forward to our continued partnership.”

Janet Eisiminger – Regional Nephrology Associates

Mazzucco CPA

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We have been working with Rich and his team at Source One for over 7 years. I can’t tell you how pleased we are with their service and responsiveness. Source One works with all aspects of our business from daily system monitoring and maintenance to the design of our new website. They are professional, easy to work with and highly knowledgeable. Terrific service and a great staff !”

Mazzucco CPA